Delivery policy
Section 1 - Delivery terms
We will deliver the products to the address specified on the order form. We deliver worldwide.
Section 2 - Shipping time
Products are shipped within a maximum of 72 hours after the order has been placed.
Section 3 - Delivery time
We will deliver no later than the date indicated in your order confirmation message (7 to 10 working days)
In the event of a delay in delivery, we will inform you by e-mail as soon as possible and propose a new date.
Should the product ordered be unavailable, we will inform you as soon as possible. We will offer you a product of equivalent quality or price.
Section 4 - Delivery costs
Eurozone (Germany, Austria, Belgium, Spain, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Croatia, Estonia, Latvia, Lithuania, Slovakia, Slovenia, Finland)
- Standard delivery: €7.90
- Free delivery on orders over €200
- Loss and damage insurance: €9.90 for orders over €200
Switzerland
- Standard delivery: CHF 7.90
- Free delivery on orders over CHF 200
- Loss and damage insurance: CHF 9.90 for orders over CHF 200
United Kingdom
- Standard delivery: £7.90
- Free delivery on orders over £200
- Loss and damage insurance: £9.90 for orders over £200
Denmark
- Standard delivery: DKK 59.90
- Free delivery on orders over DKK 1,600
- Loss and damage insurance: DKK 75.90 for orders over DKK 1,600
Sweden
- Standard delivery: SEK 88.90
- Free delivery on orders over SEK 2,300
- Loss and damage insurance: SEK 111.90 for orders over SEK 2,300
Norway
- Standard delivery: NOK 94.90
- Free delivery on orders over NOK 2,400
- Loss and damage insurance: NOK 118.90 for orders over NOK 2,400
Poland
- Standard delivery: PLN 34.90
- Free delivery on orders over PLN 870
- Loss and damage insurance: PLN 42.90 for orders over PLN 870
Czech Republic
- Standard delivery: CZK 196.90
- Free delivery on orders over CZK 5,000
- Loss and damage insurance: CZK 246.90 for orders over CZK 5,000
Hungary
- Standard delivery: HUF 3,199
- Free delivery on orders over HUF 81,000
- Loss and damage insurance: HUF 4,009 for orders over HUF 81,000
United States
- Standard delivery: $9.90
- Free delivery on orders over $240
- Loss and damage insurance: $11.90 for orders over $240
Canada
- Standard delivery: CAD 12.90
- Free delivery on orders over CAD 330
- Loss and damage insurance: CAD 16.90 for orders over CAD 330
Australia
- Standard delivery: AUD 14.90
- Free delivery on orders over AUD 370
- Loss and damage insurance: AUD 17.90 for orders over AUD 370
New Zealand
- Standard delivery: NZD 15.90
- Free delivery on orders over NZD 400
- Loss and damage insurance: NZD 19.90 for orders over NZD 400
United Arab Emirates
- Standard delivery: AED 34.90
- Free delivery on orders over AED 880
- Loss and damage insurance: AED 43.90 for orders over AED 880
Qatar
- Standard delivery: QAR 34.90
- Free delivery on orders over QAR 870
- Loss and damage insurance: QAR 43.90 for orders over QAR 870
Saudi Arabia
- Standard delivery: SAR 35.90
- Free delivery on orders over SAR 900
- Loss and damage insurance: SAR 44.90 for orders over SAR 900
Japan
- Standard delivery: JPY 1,389
- Free delivery on orders over JPY 36,000
- Loss and damage insurance: JPY 1,739 for orders over JPY 36,000
South Korea
- Standard delivery: KRW 13,149
- Free delivery on orders over KRW 340,000
- Loss and damage insurance: KRW 16,469 for orders over KRW 340,000
Singapore
- Standard delivery: SGD 12.90
- Free delivery on orders over SGD 310
- Loss and damage insurance: SGD 15.90 for orders over SGD 310
Hong Kong
- Standard delivery: HKD 73.90
- Free delivery on orders over HKD 1,900
- Loss and damage insurance: HKD 92.90 for orders over HKD 1,900
Taiwan
- Standard delivery: TWD 288.90
- Free delivery on orders over TWD 7,400
- Loss and damage insurance: TWD 361.90 for orders over TWD 7,400
Section 5 - Delivery tracking
For any questions relating to your delivery, you can contact us by e-mail or track the status of your order via the "Order Tracking" page on our website.
However, we remind you that we offer you the "Order Notification" service, which gives you real-time notifications about the status and progress of your order.
