Delivery policy
Section 1 - Delivery terms
We will deliver the products to the address specified on the order form. We deliver worldwide.
Section 2 - Shipping time
Products are shipped within a maximum of 72 hours after the order has been placed.
Section 3 - Delivery time
We will deliver no later than the date indicated in your order confirmation message (7 to 10 working days)
In the event of a delay in delivery, we will inform you by e-mail as soon as possible and propose a new date.
Should the product ordered be unavailable, we will inform you as soon as possible. We will offer you a product of equivalent quality or price.
Section 4 - Delivery costs
Delivery costs are £7.90/$7.90, and delivery is free on orders over £199/$199.
Loss and damage insurance, available for £7.90/$7.90 on orders over £199/$199, guarantees full cover in the event of an incident during transport.
Section 5 - Delivery tracking
For any questions relating to your delivery, you can contact us by e-mail or track the status of your order via the "Order Tracking" page on our website.
However, we remind you that we offer you the "Order Notification" service, which gives you real-time notifications about the status and progress of your order.